Shipping Info
Processing Time 2-3 business days
The estimated free standard shipping time Depending on your Country or Region is usually 10-15 business days.
TRACKING ORDERS
You will receive an email notification containing your tracking Code when your order is shipped. Allow few working days for the tracking information to show in our system, ideally 1 day after your order is shipped.
WRONG ADDRESS
The buyer must enter the correct Shipping Address. If you notice that you provided a wrong Shipping Address, contact us immediately at info@mooditud.com in order to submit the correct one.
RETURNS
When you order with Mooditud, you are responsible for the cost of shipping back to Mooditud. Please check out our Return Policy for more information.
LOST ITEMS
Mooditud is not responsible for lost items. We go by the tracking information. If your tracking information indicates that your item was delivered to your address and you haven't received it, please contact your Shipping Carrier and report it immediately.
What should I do if I receive a defective item?
You may exchange item(s) by submitting a Return Request within 30 days from the date you received the item. Please immediately contact us at info@mooditud.com and provide evidence (photos and description) of the defective item(s).
When you do all of the above things, we will immediately ship a replacement item(s) to you.